Client Project Manager

Louise Gray

Louise is a certified Client Services Manager through the Project Management Institute and is credited for launching a wide range of projects, from motion capture stage construction to national press conferences and multi-million dollar video games.

Her impeccable organization skills and articulate communication give her an edge when navigating the complex and ever-changing world of Amazon.

With an MBA in Marketing and Finance, Louise is in tune with client priorities and loves to create long-term strategies for them on Amazon.

Louise has a sharp eye for detail and loves digging into our client accounts, identifying opportunities to drive growth on Amazon.

Jesse Chembars

Jesse has an extensive background in e-commerce project management, having worked with both large established brands and private label products. Beyond Amazon, he also worked with other marketplaces including Wal-Mart, eBay, Sears, and Jet.

Jesse is highly analytical, having earned a degree in business administration focused on Finance, and likes to let the data in client accounts tell its own story.

He is truly passionate about helping businesses grow and educating e-commerce sellers on the nuances of Amazon.

Jesse has made it his personal mission to stay on top of all Amazon news and trends - a daunting task for some but a motivator for Jesse!  

Lauren Sutehall

Lauren has an MBA from Northwestern University’s Kellogg School of Management. She is an experienced Project Manager and team leader. 

Her experience includes international work as a Senior Consultant for Deloitte where she optimized product listings by assessment and expansion of Deloitte's Global Products and Solutions Storefront. 

Detail oriented and curious, Lauren loves the unique challenges Amazon can present.  You can count on her to dedicate herself to researching and advocating for her client needs on Amazon until a solution is found!

Lauren’s extensive experience in data analytics is a great fit for analyzing the world of Amazon and determining ways to help our clients’ product sales grow.

Armin Alispahic

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Armin has substantial experience in e-commerce, especially with Amazon. His expertise covers all Amazon selling platforms and he has worked with clients across multiple Amazon marketplaces. On a daily basis, he identifies and troubleshoots critical performance issues for clients while keeping an eye out for growth opportunities.

With his vast knowledge of the intricacies of the Seller Central and Vendor Central platforms, Armin is quick to answer client questions and successfully troubleshoot the unexpected that can arise when selling on Amazon.  He could be considered a one person Help Line!

Jennifer Hozer

Jennifer has spent the majority of her career in the entertainment industry. From the Ellen DeGeneres Show to NBC, her skills as a producer, and as an executive growing a licensing division within the network, tapped her expertise in business strategy, marketing and project management.

Her entrepreneurial spirit lead her to Amazon and she never looked back. She successfully launched a brand of French born baby products with great success. Over the last few years she ran her own consulting company helping clients achieve success in revenue growth and brand awareness through her creative solutions and results-oriented strategic vision.

Jennifer is passionate about problem solving, always looking for solutions that will improve any situation for her clients so they can realize their goals.  She calls Los Angeles, California home.

Jennifer also joined us on Season 2 of the Ecommerce Braintrust Podcast where she shared her expert advice and knowledge. Tune in to enjoy more content from Jen.

Rachel Street


Mandated by performance, driven by data and passionate about all things Amazon, Rachel comes from a leading retailer within the online marketplaces and has worked tirelessly to help hundreds of brands market their products on Amazon.

A digital marketer at heart, her analytical approach to the marketplaces ensures that all objectives are measurably accomplished and geared towards long-term success.

Rachel welcomes both change and challenge, knowing that obstacles and success paths are fluid on Amazon and require continual strategic management.

Jordan Ripley

Jordan is a digital marketing and management professional with years of experience overseeing product strategy and performance advertising budgets for enterprise-level brands’ ecommerce channels.

Prior to joining Bobsled, he managed the SEO, SEM, SaaS, and channel management teams for a top-five Amazon seller. No matter the challenge at hand, Jordan loves learning the intricacies of complex processes and using that knowledge to help teach others.

After spending most of his career working in the ad agency and tech industries in Austin, Texas, Jordan now lives in Spokane, Washington where he enjoys mountain biking, skiing, and anything in close proximity to nature.